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A comprehensive guide for addressing the tax talent crisis

A labor shortage in tax is driving the need for a new skill set: one that blends technical tax knowledge with digital fluency.

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A copywriter figured this out in 1966.

Eugene Schwartz published Breakthrough Advertising before the internet existed.

Before social media. Before algorithms.

And yet — his five stages of problem awareness describe exactly why most Meta ads underperform today.

Some things don't age.

Here's what most advertisers do wrong

They write ads for people who are ready to buy.

Then they run those ads to everyone.

The message is too direct for cold audiences.

Too assumptive. Too salesy.

The algorithm tries to find buyers. It can't.

So it burns your budget on the wrong people and you blame the platform.

The real problem isn't Meta.

It's that you're speaking to 3% of your audience with 100% of your creative.

Schwartz mapped out the full picture decades ago.

Here's how it translates to Meta ads in 2026:

The 5 Levels of Problem Awareness

Level 1: Unaware (70% of your audience)

These people are in scroll mode. They don't know they have a problem.

A polished product ad will get skipped instantly.

You need a pattern interrupt.

Something that feels native, human, and zero-pressure.

Earn the stop without asking for anything.

Sell nothing. Just get remembered.

Type of ad concepts to use: Meme / Humor / Trends / Behind-the-Scenes / Educational / Lo-Fi UGC

Trend ad

Humor ad

Level 2: Problem-Aware (15% of your audience)

They feel the itch but haven't named it yet.

A slick brand ad feels tone-deaf here.

What works is something messy and real.

A comment that says exactly what they're thinking.

A UGC clip where someone voices their frustration. It feels discovered, not served.

Mirror their reality. Don't pitch yet.

Type of ad concepts to use: Lo-Fi UGC / Story-based / Educational / PR publication / Informational

Lo-Fi UGC

PR publication ad

Level 3: Solution-Aware (10% of your audience)

They're researching. Comparing categories.

Trying to figure out which type of solution is right.

This is where you draw the contrast.

Not against a specific competitor — against the wrong approach.

Position your category as the obvious choice by making the alternatives look incomplete.

Clarity builds trust faster than any claim.

Type of ad concepts to use: Us vs. Them / Educational / Transformation / Problem-Solution / Positive Feedback / Social Proof

Us vs. Them Ad

Social Proof ad

Level 4: Product-Aware (5% of your audience)

They know you exist. Now they're deciding if you're worth it.

One big claim. One clear promise.

No fluff. Lead with your strongest differentiator (USP), the thing competitors either don't have or don't communicate clearly.

Type of ad concepts to use: USP / Feature-Led / Benefit listicle / Social Proof / Testimonials

Feature lead ad

Benefit listicle

Level 5: Most Aware (3% of your audience)

They're ready.

They just need a reason to act now and reassurance they're making the right call.

Run urgency-driven creative for the nudge.

Back it up with strong testimonials or ratings to kill the last bit of hesitation.

Type of ad concepts to use: Deals / Promotions / FOMO / Testimonials / Reviews / Product Showcase

Product showcase + Freebies Deal Ad

Product Showcase Ad

The algorithm isn't the problem.

Meta will find your buyers. That's literally what it's built to do.

But it can only work with what you give it.

If you only run product promotion ads, then most of your unaware audience will skip the ad.

If all your creative speaks to the 3% who are ready to buy, Meta has nothing to learn from the other 97%.

Feed it the full funnel. Build creative for every level of awareness.

That's not a media buying strategy. That's a conversation strategy.

And the brands that get it right don't just scale — they compound.

Not sure which ad concepts to use at each level? I broke down 8 evergreen static ad concepts that work across the whole funnel — check them out here.

TLDR:

Schwartz mapped this in 1966 and nothing has changed.

70% of your audience doesn't know they have a problem.

25% of your audience are problem/solution aware but they don’t know or trust you, yet.

You need build connection and trust before you can sell to anyone.

Build for all five levels and give the algorithm something real to work with.

P.S. If you want to create static ads just like in this article check out my 200+ High Converting Meta Ads Template bundle (Editable in Canva):

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